T-Mobile gifts customers three-months of unlimited LTE

T-Mobile is dropping unexpected gifts on users for the next 30-days, and it’s kicking things off by giving existing customers three-months of free LTE for no extra charge. The wireless network announced its ‘Un-carrier Unwrapped’ promotion today that will see the company giving away one special gift each week. These won’t just be any regular […]

(via Cult of Mac – Tech and culture through an Apple lens)


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T-Mobile Launches New 4G LTE CellSpot, Free for Simple Choice Customers

T-Mobile has announced a new 4G LTE CellSpot that broadcasts a low-power 4G LTE signal, providing an average 3,000 square feet of full-bars LTE coverage. The 4G LTE mini-tower works in areas where a broadband internet connection and T-Mobile wireless spectrum are available, for personal and business use.

The 4G LTE CellSpot connects to a broadband internet connection to deliver a „strong, reliable wireless 4G LTE signal for customers with or without an indoor cellular signal on compatible 3G, 4G and LTE handsets for up to 16 callers at one time.“ T-Mobile says the handheld device even works in some areas without cellular signal.

The new 4G LTE CellSpot launches November 4 and is free for Simple Choice postpaid customers, as long as they remain T-Mobile subscribers, with a refundable $25 deposit and non-return fee. The device provides access to all of T-Mobile’s network features, including VoLTE, HD voice, advanced messaging and video calling.

Tags: T-Mobile, 4G LTE CellSpot
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Experian Hack Affects Millions of T-Mobile Customers

Experian today announced that one of its business units experienced a serious data breach, with hackers acquiring personal information for approximately 15 million T-Mobile users, as T-Mobile was the Experian client that was affected by the hack.

While credit card information was not obtained, data acquired from T-Mobile customers includes names, dates of birth, addresses, and Social Security numbers. In some cases, ID like a drivers’ license or passport number was acquired, in addition to other information T-Mobile uses for credit assessments.

T-Mobile customers who applied for T-Mobile postpaid services between September 1, 2013 and September 16, 2015 were affected. Experian is notifying T-Mobile customers whose data was obtained and offering them two years of credit monitoring and identity protection through ProtectMyID.

T-Mobile CEO John Legere has penned a letter to customers about the breach and on Twitter, Legere says T-Mobile is looking into alternate service protection options that will be implemented shortly.

Obviously I am incredibly angry about this data breach and we will institute a thorough review of our relationship with Experian, but right now my top concern and first focus is assisting any and all consumers affected. I take our customer and prospective customer privacy VERY seriously. This is no small issue for us. I do want to assure our customers that neither T-Mobile’s systems nor network were part of this intrusion and this did not involve any payment card numbers or bank account information.

According to Experian, steps have been taken to prevent additional attacks, and there has been no evidence thus far that the data „has been used inappropriately.“



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Apple Music won’t take a byte out of your T-Mobile data

In great news for music lovers, T-Mobile is adding Apple Music to its “Music Freedom” program, meaning customers can now listen to Apple’s streaming music service without using up their monthly data allowance. T-Mobile already offers Spotify, Pandora, Google Music and more than two dozen other streaming services on Music Freedom, and users were apparently […]

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Tim Cook and top tech heads celebrate marriage equality ruling

The U.S. Supreme Court has ruled the Constitution guarantees a right to same-sex marriage. The country is talking about the Supreme Court’s historic ruling that gives all citizens the right to marry the person they love, regardless of sexual orientation,…Read more ›



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T-Mobile Debuts New Business Plan, Other Perks at Un-Carrier 9 Event

At an event in New York City this morning, T-Mobile unveiled its ninth Un-carrier initiative, which is aimed at business owners. T-Mobile CEO John Legere took the stage to unveil a simple new plan for businesses small and large, which is priced up to 40 percent lower than similar business plans from AT&T and Verizon.

T-Mobile’s new business plan is priced at $16 per line for businesses that use under 20 lines, and at over 20 lines, the price drops to $15 per line. 10 lines (the minimum allowed), for example, costs $160, while 100 lines costs $1,500. At 1000 lines, the price drops even further, to $10 per line.

Each line comes with 1GB of data, and T-Mobile is giving businesses multiple options for purchasing additional data. Data can be purchased per line or pooled and distributed between many employees. Pooled data costs $4.75 per GB at a 100GB minimum and drops to $4.25GB at 1TB, but there are also options to purchase unlimited data for $30/line or 2GB of data for $10/line.

T-Mobile is also partnering with GoDaddy to give business customers a free domain and a free mobile site. This deal is available for any business customer with at least one line that has additional data. Through a second partnership with Microsoft, T-Mobile is offering customers a free custom email.

Customers who have a T-Mobile business line through work will be able to get discounted service for their families as well, using T-Mobile’s new Business Family Discounts plan. With a standard cell phone family plan, the first line is the most expensive and the second line is less expensive. At T-Mobile, this works out to $50 for the first line and $30 for the second line. With Business Family Discounts, the person’s work line counts as the first line, dropping the price of the first family line. According to John Legere, this can save families of two up to $438 per year, and it’s available to all T-Mobile customers beginning today.

On the consumer end, T-Mobile’s announced „Carrier Freedom,“ which is an expansion of the company’s pledge to pay early termination fees. T-Mobile’s early termination payments now cover device payments and leases, letting customers on plans like AT&T Next switch to T-Mobile. The company will pay up to $650 per phone to customers who switch carriers.

T-Mobile’s final „One More Thing“ announcement was the „Un-Contract,“ which ensures that customer’s rates may go down, but they won’t go up. All of the company’s promotional plans are now permanent, and no unlimited data plan will change for two years.

Over the course of the last two years, T-Mobile has aimed to disrupt traditional mobile service with its „Un-carrier“ initiatives. The company began with uncoupling device costs from service costs in 2013, and then went on to offer several additional incentives to encourage customers to switch to the carrier, including paying early termination fees, offering a JUMP! upgrade plan, unlimited texting and 2G data in 100 countries, free streaming music from Spotify, Rdio, iTunes Radio, and Pandora, one week free trials to test the T-Mobile service, Wi-Fi calling, and data rollovers.




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T-Mobile CEO: The Apple Watch will rule in 2015

When John Legere, T-Mobile’s weird and charismatic CEO, speaks up, we listen. He’s not always right, but he’s always compelling. And in 2015, John Legere is bullish about the Apple Watch. In fact, he thinks it’s about to turn the…Read more ›



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