Apple’s exemplary customer service takes a dive, report claims

High quality products aside, Apple’s customer service has always been one of the company’s best assets. That asset took a tumble in Q2, however, according to a new StellaService report which suggests that Apple’s customer service has gotten worse over recent months. The major criticism involves Apple’s phone, email and chat problem resolution scores. While Apple […]

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Apple’s exemplary customer service takes a dive, report claims